Jumat, 21 Desember 2012

Danny Meyer: My 5-Step Plan for Fixing Mistakes

The serial restaurateur and Inc.'s Scott Gerber examine how Union Square grew from a single restaurant in 1985 into a national hospitality icon.

Deep Roots: The 2 Things My Father's Bankruptcy Taught Me2:25

"It really took me a long time to separate me from my dad," confides Union Square founder Danny Meyer.


Hindsight: My First Year in Business--The 2 Most Important Lessons4:02

In his first year as an entrepreneur, hospitality mogul Danny Meyer did not know how to read a profit and loss statement, and other stories.


Interviews: How to Find Employees Who Go Beyond4:42

Don't ask candidates if they have integrity, says the founder of Shake Shack and Union Square Cafe. Do this instead.


Defense: The One Innovation Your Competitors Can't Steal3:38

The founder of Shake Shack divulges how he's built a moat around his hospitality business, and prevents copy cats.


Priorities: Want to Please Investors? Put Them Last5:43

The founder of Shake Shack and Union Square Cafe on why investors come after employees, customers, vendors, and community.


Patience: What to Do When an Employee Screws Up3:33

The founder of Shake Shake and Union Square Cafe on how "enlightened hospitality" guides his leadership.


The founder of Shake Shack and Union Square Cafe on how to make sure mistakes lead to improvement, not recrimination.


Authenticity: The Factor That Makes My Business a Success5:34

The founder of Shake Shack and Union Square Cafe on the vital importance of authenticity.


Benefits: Why Obamacare Will Hurt My Business (It's Not What You Think)3:21

The founder of Shake Shack and Union Square Cafe on why he always provided health care for his staff.


Scott Gerber 21 Dec, 2012


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Source: http://feeds.inc.com/~r/home/updates/~3/hoY_BDdCCgk/story01.htm
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